IT NOC helpdesk - Awesome Benefits

San Salvador, San Salvador

Publicado hace más de 30 días


Empresa:: Tech-Americas
Descripción de la Empresa:: Somos una compañia Global de outsourcing especializado con oficinas ubicadas en EE.UU, Canada y brindando servicios en partes de Europa y Asia. Nuestro Centro de Soporte opera 24/7 los 365 dias del año. Nuestra oficina en El Salvador se encuentra estrategicamente ubicada frente a el Salvador del mundo en el Centro Financiero Gigante.
Tipo de Contrato:: Tiempo Completo
Experiencia requerida:: 1 año
Educación requerida:: Técnico
Cantidad de Vacantes:: 10

Descripción de la oferta de trabajo

We are looking for an experienced IT NOC helpdesk to join our team. In this role, you’ll be responsible for assisting in all the company’s network and IT internal needs, monitoring network systems, and identifying and resolving network issues. Experience with ticketing systems, hardware, and network troubleshooting is needed to fill this role successfully.

Our Benefits:
- Law Benefits
- Excellent Salary
- Growth opportunities
- Flexible, engaging, and diverse workplace
- Personal development

Our requirements:
- 2+ years of experience in a Helpdesk, NOC, or network support position
- Experience with ticketing systems
- Basic understanding of network protocols and topologies (TCP/IP, WAN, LAN,
- Routing, switching, DNS, DHCP)
- Familiarity with CCNA concepts and protocols
- Strong analytical and problem-solving skills
- Excellent communication skills
- Ability to work independently and in a team environment.
- Willingness to work in a 24/7 on-call environment.